FAQ’s

1. What payment methods do you accept?
We accept payments through major credit and debit cards and other secure online payment methods.

2. Do you offer international shipping?
Yes, we offer international shipping to many countries. You can check if we ship to your location during the checkout process.

3. How long does it take for orders to ship?
Orders are typically processed and shipped within a week. Shipping times may vary based on your location and selected shipping method.

4. What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receiving it. Please see our Returns & Exchanges page for more details.

5. Are your beauty instruments made of high-quality materials?
Yes, we take pride in offering beauty instruments made of high-quality materials, ensuring durability and performance. Check the product descriptions for specific details.

6. Can I track my order?
Yes, you will receive a tracking number via email once your order is shipped. You can use this tracking number to monitor the status of your shipment.

7. Do you offer bulk or wholesale discounts?
Yes, we offer bulk and wholesale pricing for businesses. Contact our customer support team for more information and to discuss your specific requirements.

8. What if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact our customer support team within 7 days of receiving your order. We will arrange for a replacement or refund.

9. How can I contact your customer support team?
You can reach our customer support team through the Contact Us page on our website or by emailing [your email address].

10. Do you have a satisfaction guarantee?
Yes, we stand behind the quality of our products. If you’re not satisfied with your purchase, please contact us, and we’ll do our best to address your concerns.

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